The Consumer is the individual who receives self-directed personal assistance services.
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- Glossary: Federal Communications Commission [FCC]Federal agency that is responsible for enforcement of Title IV of the Americans with Disabilities Act (ADA), which covers telecommunications. The FCC address all types of consumer-related matters – from answering questions and responding to consumer complaints, to distributing consumer education materials and assuring consumer input in their policy making activities.
- Glossary: Health Care Professional [HCP]A Health Care Professional (HCP) person or entity must authorize a Consumer’s participation in a self-directed personal care program. For this program a HCP may be: a Physician, Physician Assistant-Certified Nurse Practitioner, Registered Nurse, Occupational Therapist or a Medical Social Worker as a member of a case management team for the purposes of Medicaid’s Home and Community Based Services (HCBS) program.
- Glossary: Personal Care Assistant [PCA]The Personal Care Assistant (PCA) is the individual, hired by a Consumer through Ability Montana, to deliver personal assistance services. Personal assistant services vary depending on the needs of each consumer. They involve direct assistance with activities of daily living and/or hygiene (i.e. bathing, dressing, toileting, meal prep, assistance with medications, etc).
- Glossary: Plan of Care [POC]The Plan of Care includes all the signed forms and agreements needed to authorize a Consumer’s participation in the Self-Direct program.
- Glossary: Personal Representative [PR]A Personal Representative (PR) is an individual who may represent a Consumer with a disability or medical need in regard to personal assistance services. A PR may be designated by a consumer who chooses not to manage their own care; or may be designated on behalf of a consumer who has been deemed ineligible to direct their own care. Any individual acting as a Personal Representative must be screened by Mountain Pacific Quality Health and meet the standards set by the State of Montana. The PR is responsible for recruitment, hiring, training and managing of the Consumer’s personal care attendants. The PR must meet with the SDPAS Program Team and Mountain Pacific Quality Health when deemed necessary. The PR is further responsible for approving and signing all Service Delivery Records (timesheets).